Thank you for visiting My Shop!
SHOP POLICIES
SHIPPING & DELIVERY
UK Flat Rate - £5. Usually 3-5 days via Royal Mail or Evri
Rest of World - £25 Delivery will be dependant on service used.
UK Flat Rate - £5. Usually 3-5 days via Royal Mail or Evri
Rest of World - £25 Delivery will be dependant on service used.
CUSTOMS & IMPORT TAXES
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
RETURNS & EXCHANGES
I'm confident you will love your unique handmade item but if it does not meet your expectations, please contact me at hello@tootstotes.com within 14 days to arrange a return. Providing it is returned in unused perfect condition I will refund in full. Please note: This does not include postage.
I'm confident you will love your unique handmade item but if it does not meet your expectations, please contact me at hello@tootstotes.com within 14 days to arrange a return. Providing it is returned in unused perfect condition I will refund in full. Please note: This does not include postage.
FREQUENTLY ASKED QUESTIONS
Are your bags durable?
My customers tell me that my bags stand up to frequent use. I ensure that I finish them to the highest standards with the best fabrics and threads.
Care instructions
Sponge clean only. Although made of fabric I wouldn’t recommend the bag to be washed. You can do so at your own risk, but be sure to use a mild detergent and cool water.
Custom and personalised orders
If you see something you like, but you’re not sure of the colour or want different length handles, or anything else, please don’t hesitate to ask. I can usually make a bag within a week if you need it for a special occasion. This doesn’t include shipping times of course, which depend on where you live.
Are your bags durable?
My customers tell me that my bags stand up to frequent use. I ensure that I finish them to the highest standards with the best fabrics and threads.
Care instructions
Sponge clean only. Although made of fabric I wouldn’t recommend the bag to be washed. You can do so at your own risk, but be sure to use a mild detergent and cool water.
Custom and personalised orders
If you see something you like, but you’re not sure of the colour or want different length handles, or anything else, please don’t hesitate to ask. I can usually make a bag within a week if you need it for a special occasion. This doesn’t include shipping times of course, which depend on where you live.